Return & Refund Policy

Return & Refund Policy

​

Thank you for shopping with [DESIRE LAND]. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.

​

Returns

You have [7-10] calendar days to return an item from the date you received it.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

• You must provide the receipt or proof of purchase.

Non-returnable items:

• Gift cards

• Downloadable software or digital products

• Perishable goods (e.g., food, flowers)

• Personalized or custom-made items

• Sale or clearance items (unless damaged or defective)

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment. The credit will be issued within [7-10 business days], depending on your card issuer’s policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [deaireland52@gmail.com].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping may be deducted from your refund (if applicable).

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

📧 Email: [deaireland52@gmail.com]
📞 Phone: [9828032206]
🏢 Address: [

shop no-52, chandni chok  ,delhi,

pincode-302020

]